But... But... It's Not My Fault
A former student writes:
By working in a collections area for the past 4-5 years, I have dealt with the pinnacle of uselessness on a daily basis. The customers who are past due, almost without fail, seem to come up with an excuse that makes their delinquent status someone else’s fault. And they believe it wholeheartedly. Nothing in life is ever your fault – believe it. I won’t get into the disgusting details, but just embrace the fact that even if you f--- up in life, you will find an outlet that will relieve you of your faults – especially in Canada – home of the faultless.